States agree to mandatory right of withdrawal button in online shops - Germany cracks down on dark patterns with new consumer protection law

Germany has introduced a new law to protect consumers from misleading online practices. The legislation targets so-called 'dark patterns' in financial services while making it easier to cancel orders and access medical records. Bundesjustizministerin Dr. Stefanie Hubig approved the changes as part of wider digital justice reforms.

The law forces companies to display a clear cancellation button for online contracts. This move aims to stop businesses from hiding termination options behind confusing menus or lengthy forms. Consumers will now have a straightforward way to end subscriptions or withdraw from purchases.

Under the new rules, a 14-day cooling-off period applies to most contracts. This gives buyers time to reconsider their decisions without penalty. The law also ensures patients can access their full medical records at no cost, removing previous barriers to personal health information.

Dr. Stefanie Hubig, who has pushed for digital justice reforms, backed the measure. Her recent work includes modernising Germany's digital criminal record system and supporting international legal cooperation. The cancellation button requirement aligns with her focus on transparency in online services.

The changes take effect immediately, giving consumers more control over their contracts and data. Companies must now comply with the cancellation button rule or face penalties. Free access to medical records and a clear cooling-off period are also now guaranteed by law.