Counseling and Support Telephones Handle Over 60,000 Calls - Saxony-Anhalt's crisis hotlines see record 60,000 calls in 2024 amid rising mental health struggles

Crisis and support hotlines in Saxony-Anhalt received over 60,000 calls in 2024. The state government allocated nearly €370,000 to fund these essential services. Many residents turned to anonymous phone support during difficult times.

The Telefonseelsorge centres in Saxony-Anhalt handled nearly 43,000 calls last year. Callers often discussed loneliness, relationship struggles, depression, and anxiety. Conversations have grown longer and more emotionally intense.

Children and youth helplines received over 15,700 calls in 2024. Young people frequently sought help with school and career worries, friendships, and romantic relationships. Many prefer anonymous phone support over face-to-face counselling.

The state's victim support hotline, launched in February 2022, assists crime victims. It connects them with specialised organisations for further help. The service remains a key resource for those affected by crime.

Saxony-Anhalt's helplines continue to provide vital support for residents in distress. The rising number of calls highlights growing demand for mental health and crisis services. State funding ensures these anonymous and confidential services remain accessible.